Dear Jake and entire staff at Eagle Pointe,
Just a note to say thank you again for your excellent service and support during our daughter's wedding over Memorial Day weekend. Each and every employee played a significant role in making our occasion most pleasant and memorable. We wish you all the very best.
Jake and the Eagle Pointe catering staff did a phenomenal job catering our wedding. Jake made himself available to us in the months and days leading up to our wedding and made communication open and easy. Choosing the menu in our tasting session was one of the most enjoyable, fun parts of planning the wedding and we had a lot of delicious options to choose from at an affordable price. He was quick to accommodate us and was extremely flexible and adaptable to even last minute changes that depended on the weather. His staff went above and beyond, helping out even with moving chairs around - not even part of their job description! On the day of the event, the staff worked quickly, efficiently and behind the scenes. They really can be credited with keeping the pace of the reception running smoothly and on schedule. Everyone was friendly, cheerful and genuine. My husband and I really felt cared for and could see that our guests were having a great time. Not to mention - the food was excellent! We received compliments from many guests in the days following the wedding. I'd recommend Eagle Pointe to anyone.
Hi Jake and Ashley,
I just want to thank you for all your hard work and professionalism of your staff on Saturday. I got a lot of compliments on the food and I really enjoyed it as well! It was delicious! Your staff was very on top of it all night. Thanks again for making it smooth and easy! :)
I just wanted to say thanks on behalf of Eric, myself and our families for the great job you and your staff did last week at our wedding. Everyone was extremely competent, friendly and accommodating. The food was excellent as well and we appreciate you guys working with us on the chairs and the weather. You all really went above and beyond. Let me know if there's any survey or place for feedback where we can promote you guys. Thanks again!
First of all thank you so much for all your work at The Pointe related to Kayla's and Ryan's reception!! You and your staff were awesome!! You took so much stress off of my day!! Our ladies who decorated the day of the wedding had nothing but wonderful things to say about your staff as well!!
Jake, I just wanted to tell you an extra "thank you" for everything you did for my daughter's wedding. From the rehearsal dinner to the "set-up" day to the actual reception, it was all wonderful!! I really appreciate you giving us the whole day before to have access to set up & decorate. We would not have been able to get it all accomplished without that extra time, since the ceremony was so early the next day. It didn't matter what our question was or what concern we had, you always made it a point to be available to help us! And that is something that doesn't get overlooked! Thank you so very much again, Jake, for helping make my daughter be so happy on one of the most special days of her life!!
Eagle Pointe Wedding Staff,
Thank you so much for allowing us to host our wedding at your venue. All of our guests were so pleased with your friendly & flexible staff. Our guests commented that our wedding was "unique" & "beautiful" and we all know it's thanks to the amazing location & staff. Thank you!
Hi Jake, I cannot thank you enough for the wonderful time we had last night! Please thank your chef for the amazing food he created for the party...it was so good! And your servers were so attentive and so much fun to be with...they made the party more special! But most of all we all thank you, for without you, there would not be such a great staff, and truly you were a pleasure to work with! I see us having more great parties in the future!
Hi Jacob! I just wanted to thank you and your team again for being so wonderful last Saturday! Everyone was so extremely helpful, kind, and generous. You have a great, hardworking team and I am grateful for all everyone did to help make the bridal shower a success! Your team is a direct reflection of their leadership so you must be doing something right! God bless!
Jake & Staff,
Thank you all for doing such a great job hosting our wedding! It was a perfect night and I have heard nothing but great things from all my guests about Eagle Pointe! Thank you!
Good morning...just wanted to thank you again for a stellar event last night @ The Pointe!! The venue was great, the staff members were polite, helpful and attentive. The food, oh my gosh, the food was AMAZING...I heard over and over last night how wonderful it was. The guests were especially impressed with the size of the shrimp on the appetizer table, the prime rib was perfect, and the key lime cheesecake was perfect!!! The "locals" who were with us last night said they would definitely be back. The guests who came in especially for this event were impressed by the whole experience. I can't thank you enough for your helpfulness and for being flexible!! Great things are happening at the Pointe because of you and your team! I will definitely be recommending The Pointe for future events!!
I just wanted to personally thank you for all you and your staff did to
make Marissa and Kevin’s wedding the best day of their lives. So many
people made comments about how beautiful the place was and how they had a
great time. Some people said it was the best wedding they had ever
been too. Everything was great. Thank you for doing what you do. I
know it takes a tremendous amount of time and effort to do your job. I
just want to let you know how much we appreciated everything you and
your staff did.
I just wanted to take a moment out
of my day today to inform you of how grateful I am for Eagle Pointe and the
staff that is involved with the business this year. Yesterday we went in for an early dinner and had
the pleasure of meeting Natalie behind the bar for the first time. She was very
pleasant and enjoyable to be around. For
the first time in a long time I felt as if we were treated as guests and not
just customers that someone wanted our money out of. This is the exact treatment
my husband and I look for when coming into any establishment. We wanted you to
know how much we appreciate this kindness and that we will be planning on
coming in to Eagle Pointe more often now that we know what an enjoyable, pleasant,
and friendly place it is! See you and your staff this Friday for whichever band
will be playing!!
I just wanted to thank you again. I think our party was a huge success, and it wouldn't have been without all the hard work that your staff put in for us! It was a pleasure working with you, and I look forward to doing so again in the future!
You did a great job at the golf outing, I thought it was an adventure, one of those things people can either turn into a humorous event or be a drag. Your staff was great, they were almost making us redundant in trying to check on people on the course; the food was fantastic at both meals, you all rose to the occasion and did a splendid job!!!
I really appreciate your kindness and the special attention of your staff given to my wife and me for our Anniversary Dinner. I want to mention that I had the opportunity to talk with a couple who were dining near our table. They live in the Pointe community and have been able to see first hand the transformation under Jake's and Ray's leadership, Great Job!!
You win my award for the best service in all the 24 years I have been taking guys on trips. We will be back. Thanks for your help. We really appreciate you going the extra mile to get us tee times somewhere else and paying for it out of the money we paid you upfront. We will remember this in the future.
I just wanted to give a BIG Thank You to your staff for all of your hospitality last week. Your people do a great job with customer service and I would not hesitate to recommend your facilities to anyone. We all had a great time. Please thank all your people on my behalf.
We would like to thank you again for everything! You were so easy to work with and took the stress out of the experience. We were so happy with how things turned out. The rehearsal dinner was great, your facilities were beautiful, the food was delicious, and the service by your staff was fabulous! We both thought the day was near perfect, and a lot of that is thanks to you! Lots of memories we will never forget! Just wanted to let you know how much we appreciated everything!
Many thanks for your help in planning my Sister's/Niece's reunion at Eagle Pointe. Everyone thought the facility was fabulous and we had a great time.
P.S. My granddaughter said she liked the lake more than Disney World a few weeks earlier!
You guys did an awesome job. We will rave about you to everyone we can. Thanks for being our best [wedding] vendor!
I wanted to make sure your staff knows how much we appreciate Eagle Pointe Golf Resort sponsoring the Volunteer Appreciation Party! All who I've talked to since had a wonderful time and greatly appreciated your thoughtfulness. We had many compliments on the atmosphere, food, and service you provided. Thank you once again for allowing us to utilize your services and for being such a wonderful member of The Chamber!
You guys know how to throw a party! Thanks for a Great Business After Hours!
Thank you and Eagle Pointe for hosting July's Hoosier Happy Hour! The food, decorations, service, and all around hospitality were excellent. The Monroe County Chapter of the IU Alumni Association deeply appreciates all your hard work and your support of IU.
We have stayed at your resort for many years and did stay this past weekend at one of your rental condo's. Last year Labor Day weekend we did stay at your resort and things at the restaurant, bar, pool were under par in all aspects. I did meet a young man, Jacob King in the bar area and he told me he was going to turn things around and get more business in the bar, pool, restaurant area and make things fun like they use to be years ago. I can tell you that he did do what he said he was going to do. It was a 110% turn around. The place was busy, all the employees seemed like they liked their jobs, and there was a band with no cover charge. The course was in great shape also from the last time we played it. Anyone that I talked to that lived at Eagle Pointe also said what a great job was being done. Please pass this on to Jacob and all the employees that made this happen. We will be back Labor Day weekend.
On behalf of Brenna, Frank, and both families, I just want to thank you and your staff for helping to make our wedding reception perfect! Leslie, Tami, and Heather were awesome! They did a wonderful job serving and were very gracious and considerate throughout the evening. We had a great time! Thanks!
Thank you for your excellent dinner and accommodating our request for the seating you provided. We have been eating at the Pointe for 20 years and this was the best yet. Thank you again so much and for taking the time to stop in to see us and check on things.
I just wanted to thank you for all of your help this weekend. The party was outstanding! Everyone was so impressed with the food. and even more so with the service! Our server [Jen] went above and beyond the call of duty. My family and friends raved about how attentive and kind she was. All in all it was one of the best nights of my life. You guys put on quite a show. It was also great to meet you! I look forward to seeing you again this summer.
On behalf of the Gray Skies Open, I want to thank you and your staff for having us. As you know, this was our eighth annual event and it continues to get better year after year! Our attendees are from all over the U.S. and Canada. I have been told by several that this is the best event that they are able to attend. This is due to the Eagle Pointe Staff and the wonderful accommodations. They are first class! Looking forward to the Ninth Annual Gray Skies Open to be held in April, 2008.
I wanted to make special recognition of Jacob King and the fine job he did in coordinating my plant's golf and dining event at Eagle Pointe yesterday. Jake worked personally with me and my assistant with a level of professionalism and creative ideas we had not experienced before, and we have done several events historically at the Pointe. Once the event started, Jake was personally involved in overseeing it, and he did well. Our inclination based on Jake and his team's great work yesterday is to book all our major events at the Pointe. I was satisfied. The event was the success it was due to Jake and his team's care and professionalism. Thank you.
Once again, it was a pleasure working with you and your staff on the Gross/Anderson wedding. Service, food, staff, everything was perfect. I have done several floral weddings at the Pointe, but had not coordinated a wedding at your venue. You are at the top of my list as a favorite location. Heather was especially helpful.
Everyone in our group was extremely pleased with the level of service we received, how courteous and friendly your staff was, and they are still talking about how much fun the golf course was. The food you served on Friday night was absolutely delicious. Pam and I both are very appreciative of you hard work to insure our event went smoothly. I can assure you that we won't hesitate returning. Jake and Ray made us look great. Thank you!
We recently rented your facilities for our daughter's wedding and wanted to share some comments. We are sure you already know what an outstanding staff you have, but felt you would appreciate hearing it from others.
Each and every conversation with Jacob, from my first contact to Eagle Pointe Golf Resort in July until the last on June 30, was extremely pleasant, prompt and professional. He was always willing to address, answer and accommodate any questions or requests. I cannot express how important these things were to me when coordinating the Biggest Day of my daughter's life. Jacob definitely alleviated a lot of stress involved with planning a wedding. I cannot think of anything he could have done differently to make our experience any better.
Heather and Brandi worked our event and I do mean worked!! Again, Heather & Brandi were extremely pleasant and helpful throughout the entire day. They never appeared frazzled, stressed or overwhelmed, they may have felt this way but it was never apparent.
Our wedding coordinators/decorators, who have worked with other facilities, also highly complimented your hardworking, accommodating staff.
Based on our experience, we truly believe Eagle Pointe Golf Resort is extremely fortunate to have these 3 dedicated people as part of their team.
June 30, 2007 was a beautiful day and we are blessed with memories of a beautiful wedding for our only daughter. Thank you and your staff for your role in making Krista's Wedding Day a dream come true.
Thank you for all your help with our 28th golf outing. From the start you've been great about everything, from logistics to contests to weather. I think our golfers enjoyed the day and from our end it went smoothly. We really appreciate your support and enjoyed the process. Many thanks!
I just wanted to let you know once again how much we enjoyed our reunion weekend at Eagle Pointe! Everything, from the initial visit [with Jenna] over two and a half years ago, to the picnic on Saturday went smoothly. The Overlook/Overloft was a perfect location for our family to stay and to host the reunion events on Friday and Saturday. The tent was a great way to insure against rain and heat. We also received many compliments on the food, very good and plenty of it! Jacob, thank you so much for all the early planning and for your patience as the reunion approached and I had all sorts of questions and a few changes in the meal count. Heather, you (and your crew) were amazing with the set-up, serving and clean-up of the meal. We have highly recommended to the next "planning committee" for our reunion that they return to Eagle Pointe. Families were appreciative of the opportunity to spend time together in their own condos as well as being close to the main activities. I'll look forward to a return visit to Eagle Pointe. Thank you again for all of your assistance!
We had the pleasure of attending [a Hoosier Happy Hour] event at the Pointe this past Thursday and had such a great time! Jimmy Cushing did such a fabulous job with the food, it looked beautiful and tasted even better! He should be commended for this event and we look forward to dining at your restaurant in the near future. Thanks to all of you and also the waitresses [Heather, Morissa, & Erin] who helped, they were so helpful and courteous to everyone. It was a wonderful evening.
Sierra, thank you, thank you, thank you!!!
You have been so persistent, patient and helpful. I now award you employee of the year and you shall receive a bonus... so pass that on.
Love your emails... they make me smile! Thanks again, and I hope I get to meet you @ the end of May!